Your chosen package includes multiple revision opportunities to tailor it to your needs. You can request changes within the specified limit mentioned in your package details. We are committed to providing excellent service and will continue revising until you are satisfied, without any extra charges for adjustments to the original design. Your updated design will be ready within 48 hours. Please note that any change requests made after finalizing the website designs will be treated as a new order and may involve additional fees.
The refund policy for Neoplex Media is outlined as follows:
Please note that Neoplex Media reserves the right to reject any project or cancel the contract. After a refund, clients relinquish all rights to use the designs, which become the property of Neoplex Media.
To initiate the refund process, kindly follow these steps:
We will promptly acknowledge your refund request. Our team will then conduct the necessary analysis, and once completed, we will proceed with the refund process.
Please note that upon receiving a refund, you forfeit any rights to designs provided by Neoplex Media. The relevant information will be forwarded to Copyright Acquisition Agencies to ensure legal compliance. This step is taken to uphold the integrity and legality of copyright ownership.
We are fully dedicated to exceeding your expectations by prioritizing your needs above all else. Our team of designers is committed to creating top-tier designs through extensive research and careful craftsmanship, ensuring the highest quality and your utmost satisfaction.
Our unlimited revisions policy is tailored to ensure your complete satisfaction with our services. We are deeply committed to exceeding your expectations and consistently striving for excellence in all aspects of our work.
We are dedicated to ensuring your utmost satisfaction, which entails our commitment to revising your design until you are completely content. The number of revisions available corresponds with the specifications outlined in your chosen package.
Your complete order will be dispatched to your designated account on the date specified in the Order Confirmation. A confirmation email will also be sent to keep you informed of the progress.
Please note that the turnaround time for your order aligns with the details provided in your selected package, with a minimum processing time of 2 business days.
For urgent orders requiring expedited delivery, we highly recommend reaching out to our customer support team promptly. We are here to assist you with any urgent requests and ensure your needs are addressed efficiently.
At Neoplex Media, we take pride in our meticulous record-keeping system for all finalized designs. If you misplace an order, there's no need to worry. We have a comprehensive system in place to retrieve and provide you with the exact file you need.
Our dedicated team is always ready to address your inquiries, providing the assistance you need whenever it's required.
Neoplex Media takes full responsibility for communication conducted through channels associated with "….neoplexmedia.com" or phone numbers explicitly provided on our official website. We explicitly disclaim liability for any damages arising from communication via contact details not officially endorsed by us. We ensure the security and reliability of all information transmitted through our recognized domains. Communication outside these official channels is neither endorsed nor acknowledged by Neoplex Media.